It’s cake meet Tuesday again. This time, Christine joined Polly and I to Notte’s Bon Ton Pastry & Confectionery for a sweet tooth fix. This is the first time we come to this place and we did not have a pleasant experience. I’ll tell you why later.
Notte’s Bon Ton Pastry & Confectionery is located at 3150 West Broadway between Trutch St and Balaclava St. The business is geared more on the take out than eat in although they have a tea room for sit in customer.
Our bad experience came to the fact that we are only allowed to eat the cake we purchased at the tea room with extra service charge provided that we get a drink too. A sign posted in the tea room indicated that there in a minimum charge of $3 or $4 with reading.
Anyway. since we were there already, we just agreed on the extra service charge. Moreover, they do not allow photography of their counter displays as they told me that they do not want other people to copy their products. Hmm, what do you think about that comment?
Here is what we ordered. Christine and I ordered coffee which came in a small metal jug. It is somewhat unique. The coffee costs $1.70.
Polly ordered a Hot Chocolate for $2.50.
We got ourselves a small Blueberry Cheesecake to share. It costs $8.95 but with the service charge, it comes to $10.50.
The Blueberry Cheesecake is very sweet. We had to scrape off the thick layer of confectionery sugar on the top as it’s way too sweet. This cheesecake is also not a full cheesecake as it is a cake with blueberry cheese filing. Polly and I would prefer a full cheesecake.
Well, if you ask me if I would come back again or not, my answer is probably not.
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9 users responded in this post
They sounded pretty mean. I would probably have just left after seeing the extra charge. Vote with your dollars!
That’s horrible! I too would have walked out seeing a “service charge”. The $1 extra for reading is especially insulting! Obviously this place doesn’t care about customer service!
I agree with all the above. At the end of the day, even if their pastries are to die for, it’s the people and their attitudes behind the counter that matters.
Glad I’ve never been in, cuz now I won’t plan to :-)
BTW Ben, I see you caught a bit of Cafe D’Lite in the picture next to Notte. They have some of the best laksa in town. Gotta try them if you haven’t already !
Hello there! I only stumbled upon this as I was searching for all-you-can-eat sushi restaurants in Vancouver! What a gem your blog is! I do have to agree with everyone else about Notte’s Bon Ton. They are a very snobby and uptight bunch. Last year I went in to make a small purchase and they totally snubbed me since I wasn’t a “big spender”. I’m sorry if your store is close to UBC and I’m a poor student who wanted a couple tasty cookies. But for a place that is so well-known for their pastries, they should get a kick in the butt for such terrible customer service.
I really think this is bad - $2.5 for that small cup of hot chocolate??? That cake doesn’t look like a cheesecake, and with this kind of service… tsk tsk tsk
i’ve been reading your blogs regularly and wanted to share this very simple cheesecake recipe that would pale in comparison all those cheesecakes that you had (pardon me, im bragging here!). Please try baking this and tell me what you think. Mix 2 bars of creamcheese (i use philly), 3 eggs, 1 can of condense milk, a teaspoon squeeze of lemon juice. pour them on a store-bought pie-crust (you can also do this), then bake for 50 to 55 minutes at 300 degrees. the center should be jiggly when done. cool for a few minutes, then dig in! you can put any toppings you want but my daughter loves it plain!
I have tried cakes from here and I agree with you and the other posters…the cakes are much too sweet and sugary for my taste. They do seem to be popular though so I guess their cakes must be appealing to someone…just not to us. :)
We have been shopping at the Bon Ton since 1956 and have NEVER had a bad experience. Yes, their cakes are pastries are rich, that is part of their reputation, but how many bakerys or patisserieiess have been around since 1926 without a very good reason?
The nottes bon ton is a very good place I’m not saying this cause its my familys but because many people love the place. I love when my dad brings cakes home from me yes than are rich but that’s what makes it. Its different from any bakery. Ask people that have shoped there for many year and they would as if wurth every penny
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