New Concept Hot Pot: Three Soup Hot Pot for Soup Lovers

We had been having a lot of hot pots these days. Too many. I am saying that because every time we had hot pots, we ended up regretting it because most hot pots we go to are All-You-Can-Eat (AYCE) restaurants.

There seems to be a lot of new hot pot places opening these days. I wonder if there is a reason to it. I do wonder if it is because it is simple to operate and at the same time they bring in more sales per customer compared to other Chinese restaurants. Each hot pot AYCE meal will easily cost $25-$30 per person after you factor in everything as opposed to $10-$15 elsewhere.

JS and TS alerted us to this new hot pot restaurant called New Concept Hot Pot a month or two ago when there were two hot pot restaurants opened at about the same time in Richmond … and right about the same neighborhood too. We ended up going to the other one – Boiling Point which serves stinky-stinky tofu hot pot.


We forgot about this place after until Buddha Girl pointed out to us that this hot pot place has a THREE soup hot pot.

Yup, the only motivation for us to come to New Concept Hot Pot was only because they have THREE soup hot pot. We are not aware of any hot pot restaurants in Vancouver that has three soup pots.

The New Concept Hot Pot is located on New Westminster Highway in Richmond. They are in the small strip mall with a double story building just east of No 3 Road. It is just next door to Alleluia Cafe.

Talking about Alleluia Cafe. We had once blogged about it before (here) but it was long time ago. Five years ago as a matter of fact! We wanted to come back because it is certainly one of the better HK Style Cafes. What I wanted to come back for is their bottomless milk tea! I heard they refill milk tea. I need to prepare myself before I go because I know what bottomless milk tea does to my sleep rhythm.


For a hot pot restaurant, New Concept is small. They only seat 20 people at one time.

We went early at about 6:00 PM. No reservation is required at that time but it is chancy. By 7:00 PM, there was already a wait of 20 minutes for a table and we saw that they were turning people away shortly after. So to be on the safe side, it is best to make a reservation before hand.

Most of their customers speak Mandarin. Maybe it is just me. Do you find that even within the Chinese community, the Mandarin speaking and Cantonese speaking customers do generally congregate to certain restaurant? I know this is a confusing question. LOL! For instance, I go to the Golden Szechuan Restaurant and I see mostly Mainland China customer (from the tone of Mandarin). In Corner 23, it is mostly Taiwanese. In HK Style Cafe, it is mostly Cantonese speakers. Oh … don’t bother to answer me … ignore it, I just asked that question because I can sense some flames coming my way. 🙂


First time I saw restaurants serving sunflower seeds as a (free) snack. Do you like this? Admittedly I like it … but I will not be caught seen in public eating this. It is too feminine. Guys eat this only at home watching TV. For girls, it is cute seen eating this.

[ Please don’t flame me. I am just trying to provoke a reaction from you. 🙂 ]


Their AYCE is $18 per person. This is excluding:

  • the soup
  • the condiments
  • the drinks
  • the taxes
  • the tips

Every hot pot places will advertise the AYCE price but if you add up everything, it will come up to at least $25 and close to $30. So if you don’t have a healthy money tree at your backyard, it is good to do your homework or you will feel the pinch when it comes to pay.

The above is their order form. It is not big. We had seen much bigger ones. It seems like they are still expanding the menu because they hand write the new choices on it. We don’t know what these new ones are as it is all in Chinese only.

We paid attention to the “Our Specials” section at the bottom left (click on image above if you want to enlarge it). There are four items on it and naturally we ticked all four.


The condiments are $1 each. It’s quite OK at that price. I would be happy if it is 50 cents only. I can’t remember where now, but a recent hot pot place I went to was only 50 cents.

Oh wait … it is FREE in the Mongolian Hot Pot.


I just like brand new tableware. Hey question … where do you go to buy these types of tableware? They are thicker, whiter and better quality than the ones we see in Asian grocery stores. We had been using the same Corning Ware ones for umpteen years already. I think it’s time to get new ones.

Here we go … to get myself physically prepared, I loosened my belt by one notch.


Tada! The THREE soup hot pot.

This one costs … $10 and you get to choose from four types available on the menu. Our choice was:

  • Spicy
  • Pepper
  • Fungi

We thought that the “Pepper” hot pot was the type of white pepper you used to make pork stomach soup. But no. Instead “pepper” meant Sichuan Peppercorn. So it was somewhat like the Spicy one. If we knew we would have gotten the other one instead.

I like spicy. I asked for spicy, very spicy. The waitress was so sweet in the way she looked at me and was so concerned that I asked for the spicy one. She warned me their very spicy is veeeery spicy. I said I can handle spicy, trust me. She said it is veeeery spicy, trust me … with a look that says “please say medium, please”.

Yeah, I got the message. Swallowing my pride, I said “OK, medium spicy”.


OMG … the medium spicy burns at the first sip. Suanne laughed at me and said “don’t be a hero next time”. Strange thing is the spiciness dissipated very quickly and after a short while it was not as spicy.

The “pepper” soup is made with Sichuan pepper and therefore it is numbing spicy. It did leave a hint of bitterness to the meat which we did not like. Between the three soup, the “pepper” is the one we did not like.


What we like most was the edible fungi which has button mushroom and another kind of woody mushroom. It also had goji berries and green onions.


Here, this is the woody mushroom I was talking about. What do you call this?


The above is one of their specials. They call this a special pork ball. We expected to see balls but this is good. As a matter of fact, it is better this way. With this you gotta thoroughly cook it through and try to flatten it a bit before it gets thrown into the the pot.


The spicy pork intestines, also part of their specials, is pretty good too. It does shrink in size but it is flavourful because it was nicely marinated before hand.


This is the other two of their specials: the fish with ground pepper (which was numbing spicy from the peppercorn in it) and the beef with spicy sauce.

Yeah, all four of their specials are pretty good.


The chicken gizzards (left uncooked, right cooked).

I like it. I like the crunchiness and chewiness of it. BTW, where is the gizzard located in my body? Is it near the liver or something?



Their meet slices were just so-so. I had fattier ones and fresher ones too. Not that this matters a heck lot to me anyway. We usually order a second round of these but we did not this time.


But what we liked a lot was the lamb slices. This one, we ordered three servings … which we ended up regretting because it was so much at the end of the meal. It was a struggle to finish it.


The fish slices was good. We like it with the mushroom soup. If we throw this into the spicy soup, it end up killing the taste of this delicate meat.

The prawns while looking nice uncooked shrank a lot in the cooking and making it not as desirable.


The other stuff like enoki mushrooms, bean curd skin, mushroom and bamboo shoot was OK except for the bamboo shoot. It was so hard and woody that it is virtually inedible. I took a bite and left it be. Is there a way to eat this?


Then there is the various meatballs, tofu, fish cakes, beef tripe and gizzards (which I mentioned earlier). The meatball was denser and harder. Not that it’s a problem, am just saying.


The service was very good. There are three waitresses working the floor and they are like hawks. Once a plate is empty, it gets swooped away. They offered to fill the broth constantly but I thought that it was asking too many times. I want control the broth in that all the food has to be all taken out first before they add more.

Anyway, they add the same broth to all the soup. So it does dilute the spiciness of the spicy ones. That wasn’t a problem because Suanne was saying that she “ teng mm soon” (can’t stand) the spiciness halfway through.


I always wondered how the before and after soup taste like in comparison. So, I save up a bowl of the mushroom soup before any food gets into the soup.

The original mushroom soup has a clear (ching) and distinctive mushroom flavour. The mushroom soup after all the cooking became more oily and has a clear meaty flavour, dulling the mushrooms flavour in it. Nothing surprising.


For drinks, we were told all you can drink is $2 per person but they are all canned pop drinks. We didn’t want pop drinks. The waitress suggested plum juice which was $5 and we said yes.

But the plum juice came in a bottle. I assumed wrongly that they make it in house like many other hot pot restaurants do.


New Concept accepts cash only. See what I mean? A $17 AYCE hot pot is more than almost $30 and that is before the tips.

Actually, the whole three soup hot pot concept is just a gimmick. We find that we focus on just one soup we like and ignore the others. As a matter of fact, we were the ONLY ONE who ordered a three soup hot pot. All the other tables had either the one soup or two soup ones.

BTW, we felt very thirsty during the whole night after the meal. They must have loads of MSG in their food. All in all, New Concept Hot Pot is nothing out of the ordinary. With so many good hot pot restaurants in Richmond, this is not at the top of our choices.

New Concept Hot Pot on UrbanspoonBusiness Hour

Sunday to Thursday: 5:30 PM to 11:00 PM
Friday and Saturday: 5:30 PM to 12:00 AM

This Post Has 29 Comments

  1. May

    That looks like some tasty soup. I am missing the food back home right now and your blog always hits the spot. Unfortunately (or fortunately?) I won’t be back for another few months so eating the screen with my eyes will have to do… (I also noticed I am the only visitor from the Cayman Islands on your flag counter, go me!)

    1. Ben

      Hi May: Which one is the Cayman Island flag? The flag looked the same when it so small. I want to see how many hits came from the Cayman Island! 🙂 Ben

  2. Crispy Lechon

    Hi Ben, so with all the hotpot places you’ve been to in Richmond, what is your favorite so far?

    1. Ben

      Hi Crispy: I would say that would be Claypot Hot Pot (love the extra chicken and stuff) and So Hot So Pot (likes the beef). Ben

    1. Ben

      Hi joyluckclucb: OMG … just look at the moat of soup! Crazy! Ben

  3. eatingclubvancouver_js

    Seems like a lot of places are resorting to gimmicks these days. Can’t blame them, though, given the current situation. Yeah, I find that I really don’t need more than 1 soup base when I eat hotpot: we used to do 2 soup bases back in the day, but now, simple is best.

  4. LotusRapper

    Ben – was it tougher to fit the ingredients into each of the three (smaller) soup compartments ? Also fishing the stuff out would be trickier.

    I’ve often wondered why it can cost MORE $ to eat AYCE (or even not AYCE) hotpot than eating at regular AYCE buffets, esp. considering at the hot pot places the ingredients are much easier (and cheaper) to prepare, since very little or no cooking is required. I must say, as much as I want to do more hotpotting (AYCE or not), I find the high costs a deterrent.

    1. Ben

      Hi LotusRapper: It wasn’t. The pot size is bigger than normal and so that helps. The problem is it is harder to keep track of what is boiling and what is not (because the spicy/oilier soup boils faster). Ben

    2. liz

      They might need to recoupe the extra cost of equipment used in hot pot; like the burners, pots, scoopers, etc. There’s more money to be made with a gimmick. But isn’t hot pot seasonal? In Hong Kong it is more popular in the cold months; so what happens here when the weather gets better? They’ll have to adjust their menu, right?

      1. LotusRapper

        In hot months they should come up with “cold pot” ……… dunk hot cooked foods in cold soup 😀

        1. liz

          LOL! I do know that when I took an East Indian cooking class we dunked deep fried food into cool water to rid the extra oil. So you’re not that far from wrong.

  5. jen

    Oh, that looks so yummy – I swear I could happily eat Asian soups every day for the rest of my life.

    Thanks for the work you do on your blog. I’m not Asian but I adore Vancouver’s culinary diversity. Sometimes, however, I don’t know what I’m ordering or how to eat it properly – the information on your blog is really helpful and interesting. I particularly enjoy learning about favourite dishes and styles from different regions.

    1. Ben

      Hi Jen: Yeah, there is so much to learn isn’t it? Sometimes I take eating these sort of food for granted but having blogged for so long, I know that not many people know how to go about having hot pot, for instance. This is despite that there are so many hot pot restaurants in our city. I find that it is the learning that makes eating more enjoyable. Ben

      1. liz

        I’ve only had hot pot in China but is there a special way people mix the dipping sauces? Have heard that you can either dunk in the sauce as it comes or do some sort of mix; that some people custom mix their own sauce. Anybody?

        1. Ben

          Hi Liz: There are no right and wrong way. Much depends on personal preference. I do mix it sometimes but at other times I prefer it separate. I mostly mix it if there is a “BBQ Sauce” (i.e throw in the chili, scallions, garlic). For this meal in New Concept, we did not get any sauce and so we had the garlic and the chili raw. Ben

  6. joyce

    hehe, i think we don’t have gizzards, only birds do.

    1. Ben

      Bwaaaaa! I don’t have gizzards?!? I don’t care … I want my gizzard! Who removed my gizzard?!?

      1. funtimes

        Birds have gizzards because it’s like their teeth. If they had actual teeth it would weigh them down so much that they couldn’t fly, so they swallow rocks to store in the gizzard to grind their food.
        I remember all this because I had my bio test on digestion yesterday. All that studying worked!

  7. May

    The flag has the british crest on it with a turtle on top. It has only 1 hit on it so it’s the very last one in the bottom right hand corner.

    1. Ben

      Hi May: I am gonna track the rise of the Cayman Island flag on that leaderboard. Go Cayman Island Go! Ben

  8. mo

    china pottery trading may have what ur looking for. i’m making a trip there tomorrow after lunch, i’ll see if they have the heavy duty glossy white ware.

    1. Ben

      Thanks Mo. I saw your blog post earlier today. It’s a good find! Ben

      1. mo

        so where would you reco i should go for lunch tomorrow in rmd? 😛

        1. Ben

          Hi Mo:

          I would have been glad to be your guide for lunch tomorrow. However, I have something on … an on a mission. You see, there was mention about doing a Chinatown restaurant walk. Remember that? Well, when I asked for a show of hands all of the sudden all eyes were looking down on the floor. Save one. There was actually someone who had quietly raised her hands and offer to take us down memory lane. So I am meeting that person tomorrow or else I would love to join you. Perhaps next week?

          Anyway, if you are going to be in Richmond tomorrow, you might want to check out YY ( ) or Jubilant ( ) or Lido ( ). There are a lot more if you want more reco.


          1. mo

            sounds like a pran! keep us posted on your adventure tomorrow 🙂

  9. Peter E

    “Don’t be a hero” LOL!

  10. Cici

    Some people said that Alleluia Cafe’s milk tea was good. I beg to differ. After having breakfast at Alleluia Cafe I SWORE I would never ever go back to that restaurant. In the x number of years of my life I have NEVER ever only had 1 sip of milk tea and couldn’t bring myself to take another sip after that. It was just that terrible. The tea had no taste. The milk had this really weird, greasy taste to it. All I could taste was the grease from the milk.

    To top it off, my snow cabbage sliced pork vermicelli had HAIR in it.

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